Terms of service
Effective Date: June 18, 2025
Welcome to Playmates. Please read these Terms of Service (“Terms”, “Terms of Service”) carefully before using our website (“us”, “we”, or “our”). By accessing or using the website, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the service.
Website Use
To use our website and place an order, you must:
- Be at least 18 years of age or the age of majority in your jurisdiction;
- Provide accurate, complete and up-to-date information;
- Use the site in compliance with applicable laws.
You agree not to use the site for unlawful, fraudulent or harmful purposes, or to attempt to disrupt its operation or security. We reserve the right to refuse service or cancel an order at our discretion.
Intellectual Property
All content, visuals, branding, and assets on "playmatess.com" are the property of Playmates or its licensors. Unauthorized use, reproduction, or redistribution of any part of the site is strictly prohibited.
Purchases
Any order constitutes an offer to purchase subject to our acceptance. You will receive a confirmation email, which does not constitute final acceptance. Prices are in USD and may change without notice; the price displayed at the time of the order applies. Payment must be made in full before shipping, and transactions are secured by Shopify.
We may cancel any order in the event of a stock shortage, pricing error or suspected fraud, with a full refund.
No Guarantees
The site and its content are provided "as is" and "as available," without any warranty of any kind, express or implied, including as to accuracy, reliability, availability or fitness for a particular purpose. We do not guarantee that the site will be free of errors, or interruptions. Product descriptions and photographs are provided for illustrative purposes; slight variations in color, shade or finish are possible.
Product Availability
All products are offered while supplies last. Some items may be out of stock or withdrawn without notice. If an item becomes unavailable after your order, we will notify you and issue a full refund or, if you prefer, an exchange.
Indemnification
You agree to indemnify, defend, and hold Playmates harmless from any third-party claims arising from your misuse of any part of our website or your violation of these Terms of Use or any other agreement or policy referenced herein, any misuse by you of your account, or any harmful content or material that you may choose to submit to us through our website.
Waiver
Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision. Any waiver on our part must be in writing and signed to be valid.
Changes to Terms
We reserve the right to modify or replace these Terms at any time. We will provide notice of changes by updating the date at the top of this page. Your continued use of the site constitutes acceptance of the updated terms.
Contact Us
For questions about these Terms, please contact us at hello@playmatess.com